Frequent Questions and Inquiries
Below is a list of our most common questions about ABICOR BINZEL products, general company questions, our payment terms, where to buy, product trials, and more!
Some of these questions may redirect you to other pages in order to get you to the right place.
If none of these questions answer what you're looking for, you can always Contact Us for general inquiries.
Binzel uses a network of welding product distributors all across the nation. Binzel also works with OEMs and Robotic Integrators on first fit applications.
Contact your local sales rep on the best distributors in your area.
Our office hours of operation are 8 AM - 4:30 PM Eastern Time Monday through Friday.
The quickest and surest way to get an accurate price for the product you have in question is to go to our Contact Us page and select "Request Price Quote" under the "How Can We Help You?" section.
From there, we'll relay that request to our team and get you the information you're looking for within 1 Business Day.
If you prefer, you can also speak directly to your area Sales Manager.
Please if possible have the part number in question ready and if possible Iinclude it in the Comments section of the Contact Us form. If you're not sure, provide as much description as possible, such as the product name, the length if applicable, power supply, amperage requirements, etc.
Purchase Orders can be sent to customerservice@abicorusa.com
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Currently, all Binzel product is sold through our distribution network and our robotic integrators.
We absolutely offer no-risk demos of our welding equipment for your business to try before you buy.
You can request a Product Demo of any of our Welding Product Solutions by going to our Contact Us page and selecting "Schedule Product Demo" under the "How Can We Help?" question.
Please detail in the Comments area what product you would like to demo.
We'll contact you within 1 Business Day to get your demo scheduled and work out other pertinent details.
You can find your local ABICOR BINZEL Area Sales Manager here.
We have several District Sales Managers and Key Accounts Manager across the country to quickly serve your sales and service needs.
Match the number across the territory on the Meet the Team page to your District Sales Manager.
Typical lead delivery times for standard made to order MIG guns (manual and robotic) range from 1 - 7 business days weeks depending on the product.
Consumer-ready products such as Consumables, Cleaning Stations, Welding Tractors, or EWR 2 are able to be shipped within 1 - 2 business days.
Next Day Air orders must be placed no later than 3:15 PM to ensure shipment.
ABICOR BINZEL Products made in or supplied to the United States and Canada ship from our Frederick, Maryland location in the United States.
Yes, we do! We offer Repair Services for the following products:
- Water-cooled Manual MIG Guns
- Water-cooled Fume Extraction Guns
- Push-pull Guns
- Water-cooled Robotic Welding Guns
- Torch Cleaning Stations
- Robotic Collision Mount (iCAT, CAT3, etc.)
- Laser Optics
- Master-Feed-System
To initiate a Repair Service Request for Arc Welding Products, contact Customer Service at customerservice@abicorusa.com .
To initiate a Repair Service Request for Laser Optics, contact Repair Services Laser at service@abicorusa.com .
To initiate a Repair Service Request for Master-Feed-System, contact Repair Services MFS at service@abicorusa.com .
Our MIG guns fit any industrial-grade welding power supply, including Lincoln®, Miller®, ESAB®, Tweco®, Hobart®, and EURO-style.
Our welding guns may not fit certain hobbyist type welding machines (i.e. ones made for under 200 amp of power). Please contact us if you're unsure.
ABICOR BINZEL robotic torches fit FANUC®, ABB®, Yaskawa Motoman, KUKA®, OTC Daihen®, Panasonic®, Kawasaki®, and others. Our robotic welding guns also work with common wire feeder including Lincoln®, Miller®, OTC Daihen, Fronius, and Panasonic®.
Contact Us with your specific robotic arm and application and we will be happy to recommend a solution.
Yes, we do! We are capable of developing custom-fit products with special neck geometries, cable lengths, and other options. If you need a solution for your special application, let us know on the Contact Us page.
Due to our broad product offering and experience in developing solutions, we may already have a specialized product that fits your needs.
All Ordering Charts for specific products can be found on their individual product pages.
You can also go to our Information & Support Section to find the Ordering Chart you're looking for as well as Product Catalogs, Operating Manuals, and SDS Sheets.
Our typical payment terms are Net 30.
A minimum ordering amount for a Purchase Order is $100 USD.
We have manufacturing plants located in Germany, the United States, Brazil, India, Russia, and China.
MIG gun assembly and repairs for our MIG guns are based out of our Frederick, Maryland office in the United States.